Policies
If you have any questions, please contact us.

Special Requests
If you can not find what you're looking for on our web site, please contact us with your request.  With our over 40 years of experience in the diamond business we can surely meet your needs. 

Payment
Pay us securely with *any major credit card through PayPal!
Click on the Paypal logo to set up your free Paypal account.

PayPal - make fast, easy, and secure payments for your purchases!
 Visa Mastercard Discover American Express eCheck

Paypal accounts
can take two to three days to setup and to be verified, so don't delay.

For alternate payment methods contact us.

Shipping
USPS Priority Mail & Insurance is Free of Charge.  If you would like to request an alternate shipping method, please contact us.  Any special shipping requirements will be the actual cost of shipping by whomever.

Refunds
Refunds are offered for in stock items only. At present our 14kt. Lambda charms are an in stock item.  The Devoted Partners Rings which are made to your specifications are not refundable. We ask that you have a jeweler measure your finger for a wide wedding band to determine your accurate finger size before fabrication.  

Call us at (866) 595-4687 for a Return Authorization Code

Sales Tax
We collect 6.00% sales tax for all orders shipped to residents of Georgia.

Jewelry Insurance
DevotedPartners® offers all of our Internet customers 1 YEAR FREE PERSONAL JEWELRY INSURANCE for any individual item purchased from our web site for $500 or more.  The policy is a repair or replacement policy, which provides coverage with no deductible for loss, theft, damage and mysterious disappearance.  The policy does not cover damaged items, unset stones and irreplaceable items such as antiques, or jewelry owned by professional entertainers, athletes, or persons living outside the United States.  The jewelry protection is provided by Jewelers Mutual Insurance Company.

Jewelers Mutual is the only insurance company that specializes in protecting jewelers and the personal jewelry of their customers within the United States.  They were founded in 1913, and their home office is in Neenah, Wisconsin.  Today they are a nationwide jewelry insurer, licensed in all 50 states.

More than 70,000 people insure their personal jewelry with Jewelers Mutual.  They also insure over 8,500 jewelers.

After your purchase is made from DevotedPartners® we will forward the application to you to be filled out, signed and returned to Jewelers Mutual.

Insure Your Personal Jewelry

If you want to insure your personal jewelry through our policy with Jewelers Mutual, contact us with your location and we will E-mail the rates.   Just submit your jewelry to an independent appraiser who is a member of the National Association of Jewelry Appraisers.  The appraisals are to be sent to us and then the application will be sent to you to be filled out, signed and forwarded to Jewelers Mutual with your payment.  Coverage will begin on the postmark date stamped on the envelope.  If you do not know of an independent appraiser, contact us with your location and we will suggest an independent qualified jewelry appraiser in your area.

Security
We use Secure Sockets Layer (SSL) software to ensure your credit card information stays safe, as well as maintain the utmost respect for your personal information and guarantee that we will never sell it to a third party. Once your order is shipped it is also sent securely. Each package is insured and registered from our door to yours.

Privacy Policy
We are  committed to protecting  your personal information.  We promise to keep all of the personal information you share with us confidential. To protect the information you send to us, your information is encrypted using Secure Sockets Layer (SSL) software.  Only parties responsible for processing your order have access to your credit card and bank information.

We constantly review our policies and practices to ensure that all customer information remains secure.


LIMITED QUANTITIES

Cost of Gold Rings is based on the London Fixe price of Gold being $1246.00 per oz.

Cost of Sterling Silver Jewelry is based on the cost of Sterling Silver being $30.00 per Troy oz..

All rings are made to order. Deposits are not refundable. We are not responsible for increased costs due to an increased in the cost of materials.


Devoted Partners®

PO Box 245

Lebanon, GA  30146

Phone: (866) 595-4687

Local: (404) 585-7289

uncmarty@att.net